We put your destination on the map




Crisis Management/Disaster Recovery


Planning for the unexpected - Responding to the unthinkable

"Every little thing counts in a crisis." 

(Jawaharlal Nehru, Indian National Congress party leader, 1889-1964)

Failure to prepare for a crisis amounts to preparation for failure. After a crisis hits, priorities are:

  • minimising lost business
  • stemming reputational damage
  • restoring public confidence
  • recovering business as quickly as possible
  • resuming normal service
  • facing a changed future

A swift, calm and intelligently prepared response is essential. Clear and frank communication is vital.

Just in case:

We help destinations and companies prepare crisis management plans in anticipation of a crisis.

In the eye of the storm:

We also provide the dispassionate, focused, hands-on approach required during the maelstrom of a crisis, by working with destinations to minimise lost business and develop a business recovery plan.

We have helped destinations recover from terrorism incidents (9/11) and disease (Foot and Mouth). We have also advised on global media and travel trade communications strategies, following land reposessions in Africa.

Examples of Our Work ..
Yellow Railroad, 73 Morningside Park, Edinburgh EH10 5EZ.
Tel/fax: +44 (0)131 447 1721; Mobile/cell +44 (0)7811 345250